Support

We provide free lifetime email support as we find it the most efficient and quickest way to resolve a problem. We answer all emails promptly and you can expect a swift response to your query.

Obviously the more specific you can be when reporting problems the quicker we can be in helping you to resolve it.

In our opinion our products are the most comprehensive equine software systems on the market and it is our aim to ensure that you get the very best from every program. As such we are dedicated to helping you in any way we can.

We provide up to date Help Files to assist you in the first instance and if you cannot find the answer to your problem there then we are only too happy to reply to any emails and phone calls – although we find that it is probably easier for you to have your query answered in an email so that you can refer back to it rather than a phone call where it is possible to forget the content.

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